Privacy Policy

We may collect information that you choose to provide when you request a brochure, ask for a sample, submit an enquiry, contact us by email or phone, or communicate with our team.

This may include your name, business email address, phone number, company name, product requirements, order volumes, and any other details included in your message.

We use the information you provide to respond to enquiries, share requested product information, arrange samples, understand your manufacturing requirements, provide technical or commercial support, and maintain our business relationship with you.

We may also use aggregated, non-identifying information to understand how our website is used and improve its content and performance.

We do not sell or rent your personal information. We may share information with trusted service providers that support our website, communications, or business operations; with InNOut group manufacturing or sourcing units when needed to answer your enquiry; or when disclosure is required by law. These parties should use the information only for the purpose for which it was shared.

Our website and hosting providers may use essential cookies, logs, and similar technical data to deliver pages securely, prevent misuse, diagnose errors, and measure website performance. This information may include browser type, device type, general location derived from an IP address, pages visited, and access times.

We keep personal information only for as long as it is reasonably needed for the purpose it was collected, our ongoing business relationship, or legal and record-keeping requirements. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

You may ask us to correct or delete information you have provided, withdraw a communication preference, or ask how your information is being used. Some records may need to be retained where required by law or for legitimate business purposes.

Our website may link to third-party services such as WhatsApp or social platforms. Their privacy practices are governed by their own policies, and we recommend reviewing those policies before sharing information with them.

We may update this policy when our website, services, or legal obligations change. The latest version will always appear on this page with its effective date.